Warranty Claim Form

Name

Product Model Number

Phone

Order Number

Alternate Phone Number (Optional)

Product Manufacturer

Product Serial Number (If Applicable)

Have you tried the product on a different outlet?

Have you plugged a different device into the outlet?

Provide a brief description of the product failure

Please upload photos of the issue and the defective product.

If there is a serial number on the product, kindly include a photo of it as well. To help us better understand the problem, please provide at least two clear photos of the defective product.

Fill out this section for Aerators Only

If this doesn't apply, scroll to the bottom and click "Next." This information is used to make sure your air compressor is correct for your application. If an incorrect compressor is being used, this information will help us determine which compressor would be best for your application.

Select all that apply

Compressor makes noise but doesn't move air Compressor makes noise but fan is not turning Compressor cycles off & on Compressor doesn't turn on at all

Is the designated outlet grounded and functional?

Has the air filter been cleaned and checked for blockage?

Has the pump cord been cut for hardwiring purposes? - Or, has the cord gotten nicked or damaged?

Number of diffusers used

Size of airline used

Have the diffusers been cleaned and checked for blockage or damage?

Type of diffuser(s)

Where is the compressor located?

Has the compressor been tested with the airline disconnected?

Length of airline used

Depth of diffuser(s)

Have you tried replacing the diaphragm(s) or using a rebuild kit?

How should we follow up with you?

Please allow us 3-5 business days to follow up with you. We are taking the information you've provided, creating a claim with the manufacturer, and then we will update you when the manufacturer has made a decision on your claim. Please do not dispose of the item until you receive word from us, from time to time manufacturers do require that the defective item be returned to them for inspection.

What Email should we use to contact you?

I certify to the best of my knowledge that all information I have provided within this form is true and accurate

Your electronic signature

Each party agrees that this Agreement and any other documents to be delivered in connection herewith may be electronically signed, and that any electronic signatures appearing on this Agreement or such other documents are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility. Your submission of this form constitutes an explicit agreement of these terms.